FAQ

Frequently Asked Questions

What is a bio-cellulose face mask? Bio-cellulose is a natural fiber produced by bacteria, known for its superior skin adhesion and moisture retention. Unlike regular sheet masks, bio-cellulose masks conform perfectly to your face, delivering ingredients deeper into your skin for visible results.

What are the key ingredients? Each GLAZEI mask is infused with four powerhouse K-Beauty ingredients: • Collagen — Firms and plumps skin • Hyaluronic Acid — Deep hydration and moisture lock • Niacinamide — Brightens and evens skin tone • Vitamin E — Protects and nourishes skin

How do I use the mask? 1. Cleanse your face thoroughly 2. Remove the mask from the packet and unfold 3. Apply to face and smooth out any air bubbles 4. Relax for 15-20 minutes 5. Remove mask and gently pat remaining serum into skin 6. Follow with your moisturizer to lock in results

How often should I use it? For best results, use 2-3 times per week. You'll notice visible improvement in skin texture and glow after just one use.

Is it suitable for sensitive skin? Yes! Our masks are dermatologically tested, cruelty-free, and suitable for all skin types including sensitive skin.

Do you offer free shipping? Yes! We offer FREE shipping on all orders worldwide.

What is your return policy? We offer a 30-day money-back guarantee. If you're not completely satisfied with your purchase, contact us at support@glazei.com for a full refund.

How long does shipping take? • Domestic orders: 5-10 business days • International orders: 10-20 business days