Shipping & Returns

Shipping Policy

FREE shipping on all orders — no minimum purchase required!

Estimated Delivery Times:
• Domestic (Australia ): 5-10 business days
• International: 10-20 business days

All orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email.

Please note that delivery times may vary depending on your location and customs processing for international orders.

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Returns & Refund Policy

Your satisfaction is our priority. We offer a 30-day money-back guarantee on all purchases.

If you are not completely satisfied with your GLAZEI mask, you may request a full refund within 30 days of receiving your order.

To initiate a return:
1. Email us at support@glazei.com with your order number
2. We will provide return instructions
3. Once we receive the returned product, your refund will be processed within 5-7 business days

Conditions:
• Products must be unused and in original packaging
• Return shipping costs are the responsibility of the customer
• Refunds are issued to the original payment method

Questions? Contact us at support@glazei.com